Terms and conditions of sale
1. General Provisions
These general conditions of sale (hereinafter, "General Conditions") apply to all sales of products (hereinafter, "Products" or "Product") purchased through the website csdfarnese.com (hereinafter, "Site" ).
The Customer is required to carefully read the General Conditions which have been made available on the Site, in order to allow the storage and reproduction by the Customer pursuant to art. 12 of Legislative Decree 9 April 2003, n. 70.
The contracts concluded with CSD snc of Pelagatti Luciano & C. snc (hereinafter " CSD" ) through the Site are governed by Italian law and, in particular, by Legislative Decree 6 September 2005, n. 206 ("Consumer Code") and by Legislative Decree 9 April 2003, n. 70 (hereinafter, " Ecommerce Decree ").
2. Identification of the seller
The seller is
CSD snc of Pelagatti Luciano & C.
Registered office: Via Anna Frank, 12 / B - Loc . Stradella - 43044 Collecchio (PR) - ITALY
VAT number: 00965490345
3. Product information
The information relating to Products subject to distance selling through the Site are available, with the relevant product codes, on the Site. The aforementioned information is provided in accordance with articles 52 and 53 of the Consumer Code.
4. Price
Product prices are inclusive of VAT . All prices are in Euro. The shipping costs are charged to the customer, as well as the costs related to customs duties in the countries where they are requested .
5. Order of Products
The essential characteristics and prices of the Products are shown in the offer for each Product.
To purchase the Products, the Customer must complete and send to CSD the order form in electronic format, following the instructions contained on the Site. The Customer must put the Product in the appropriate "cart" and, after having read the Conditions Generali, with particular reference to the contribution for delivery costs and the methods of exercising the right of withdrawal, and to the Privacy Policy, must select the desired payment method and choose the "Proceed to purchase" option.
Before submitting the purchase order, the Customer will have the opportunity to correct any data entry errors by following the appropriate modification procedure contained in the Site. In particular, the Customer has the right to modify the quantity of Products he intends to purchase, adding or eliminating one or more Products from the "cart".
By sending the order, the Customer acknowledges and declares to have read all the information provided to him during the purchase procedure and to fully accept the General Conditions.
The Customer will be able to view his orders through the "My profile" area of his account.
CSD reserves the right to evaluate the acceptance of orders received. CSD will inform the Customer of the impossibility to accept orders received within 30 days starting from the day after the one in which the Customer has sent the order to CSD and will refund any amounts already paid by the Customer for payment of the supply.
6. Payment methods
The Customer can pay the price of the Products and the relative delivery costs by
- Major Credit Cards
- PayPal
In the event that, for any reason, the debit of the amounts due from the Customer proves impossible, the sales process is automatically canceled and the sale automatically canceled.
7. Confirmation of receipt of the order
In compliance with the provisions of art. 53 of the Consumer Code, the Customer receives, upon execution of the contract, by e-mail, the confirmation of receipt of the purchase order sent by the Customer containing a summary of all the order details.
8. Ineffectiveness of the order
No contract shall be concluded between CSD and the Customer if CSD has reasonable grounds to believe that the Customer does not operate on the basis of an effective and genuine interest in purchasing the ordered products, or exercises the right of withdrawal abusively recognized by the art .12 below. In such cases, the order sent by the Customer must be considered as having no effect. CSD will send to the Customer, via e-mail, a communication stating that the Contract has not been concluded, also taking care of the cancellation of all charges and / or expenses charged to the Customer.
9. Transport and delivery
The Products purchased on the Site will be delivered to the shipping address indicated by the Customer by courier. Deliveries to PO Boxes will not be made.
For each order placed on the Site, CSD issues an invoice (where required and / or requested by the Customer) of the goods shipped, sending it to the holder together with the goods of the order . For the issuance of the invoice, the information provided by the Customer when ordering will be used. No change in the invoice will be possible after the issuance thereof.
Delivery costs are charged to the Customer and are clearly indicated on the Website and in the order form.
All purchases will be delivered by courier from Monday to Friday or in the manner specified in the delivery area indicated by the customer . CSD is not responsible for unpredictable delays.
Upon delivery of the goods by the Courier, the Customer is required to check that the number of packages delivered corresponds to what is indicated in the transport document and that the package is intact or unaltered. Any damage to the package and / or the Products or the mismatch in the number of packages must be immediately disputed through a written control reserve on the Courier's delivery proof. Once the Courier document has been signed, the Customer will not be able to make any objection to the external characteristics of the package delivered.
10. Right of withdrawal
Pursuant to art.64 et seq. of the Consumer Code ( Legislative Decree 205/206), the customer has the right to terminate the purchase contract for any reason, without needing to provide an explanation and without penalty.
To exercise this right, the customer must contact CSD at the email address info@csdfarnese.com within 10 days of receipt indicating his references. CSD will contact the customer by making arrangements for the refund and shipping methods . Shipping costs for returns are to be paid by the buyer. In the event that the customer receives an incorrect or damaged item, we invite the customer to contact us at info@csdfarnese.com within 10 days of receipt indicating his references. We will do our best to send the correct goods after collecting the wrong / damaged one via our courier. The order will be reimbursed in the agreed manner
The right of withdrawal is subject to the following conditions:
1. The right applies to the product purchased in its entirety; it is not possible to withdraw only on part of the product purchased.
2. By law, the shipping costs for returning the goods are charged to the customer.
3. The shipment, until the certificate of receipt in our warehouse is under the full responsibility of the customer.
4. CSD is not responsible in any way for damage or theft / loss of goods returned by uninsured shipments.
11. Defects of conformity
In case of lack of conformity of Products sold by CSD through csdfarnese.com , the Customer must immediately contact the e-mail address info@csdfarnese.com.
The sale of the Products is subject to the legal guarantees provided for in articles 129, 130 and 132 of the Consumer Code. The Customer has the right to restore, without charge, the conformity of the goods by repair or replacement or to an adequate price reduction or termination of the contract. The Customer loses these rights, if he does not report to CSD the lack of conformity within 10 days from the date of receipt of the goods. The direct action to assert the defects not fraudulently concealed by CSD prescribes, in any case, after this deadline
12. Errors
The information relating to the Products provided on the Site is constantly updated. However, the complete absence of errors cannot be guaranteed.
CSD reserves the right to correct errors, inaccuracies or omissions even after an order has been sent and also to change or update information at any time without prior notice.
13. Applicable law and competent court
These General Conditions are governed by Italian law and must be interpreted in compliance with Italian laws.
For disputes arising from the interpretation, validity and / or execution of these General Conditions the mandatory territorial jurisdiction will be that of the judge of the place of the registered office of CSD .
14. Contacts
For more information, please write to the following e-mail address: info@csdfarnese.com or go to the Contact page.
Terms and conditions of sale
1. General Provisions
These general conditions of sale (hereinafter, "General Conditions") apply to all sales of products (hereinafter, "Products" or "Product") purchased through the website csdfarnese.com (hereinafter, "Site" ).
The Customer is required to carefully read the General Conditions which have been made available on the Site, in order to allow the storage and reproduction by the Customer pursuant to art. 12 of Legislative Decree 9 April 2003, n. 70.
The contracts concluded with CSD snc of Pelagatti Luciano & C. snc (hereinafter " CSD" ) through the Site are governed by Italian law and, in particular, by Legislative Decree 6 September 2005, n. 206 ("Consumer Code") and by Legislative Decree 9 April 2003, n. 70 (hereinafter, " Ecommerce Decree ").
2. Identification of the seller
The seller is
CSD snc of Pelagatti Luciano & C.
Registered office: Via Anna Frank, 12 / B - Loc . Stradella - 43044 Collecchio (PR) - ITALY
VAT number: 00965490345
3. Product information
The information relating to Products subject to distance selling through the Site are available, with the relevant product codes, on the Site. The aforementioned information is provided in accordance with articles 52 and 53 of the Consumer Code.
4. Price
Product prices are inclusive of VAT . All prices are in Euro. The shipping costs are charged to the customer, as well as the costs related to customs duties in the countries where they are requested .
5. Order of Products
The essential characteristics and prices of the Products are shown in the offer for each Product.
To purchase the Products, the Customer must complete and send to CSD the order form in electronic format, following the instructions contained on the Site. The Customer must put the Product in the appropriate "cart" and, after having read the Conditions Generali, with particular reference to the contribution for delivery costs and the methods of exercising the right of withdrawal, and to the Privacy Policy, must select the desired payment method and choose the "Proceed to purchase" option.
Before submitting the purchase order, the Customer will have the opportunity to correct any data entry errors by following the appropriate modification procedure contained in the Site. In particular, the Customer has the right to modify the quantity of Products he intends to purchase, adding or eliminating one or more Products from the "cart".
By sending the order, the Customer acknowledges and declares to have read all the information provided to him during the purchase procedure and to fully accept the General Conditions.
The Customer will be able to view his orders through the "My profile" area of his account.
CSD reserves the right to evaluate the acceptance of orders received. CSD will inform the Customer of the impossibility to accept orders received within 30 days starting from the day after the one in which the Customer has sent the order to CSD and will refund any amounts already paid by the Customer for payment of the supply.
6. Payment methods
The Customer can pay the price of the Products and the relative delivery costs by
- Major Credit Cards
- PayPal
In the event that, for any reason, the debit of the amounts due from the Customer proves impossible, the sales process is automatically canceled and the sale automatically canceled.
7. Confirmation of receipt of the order
In compliance with the provisions of art. 53 of the Consumer Code, the Customer receives, upon execution of the contract, by e-mail, the confirmation of receipt of the purchase order sent by the Customer containing a summary of all the order details.
8. Ineffectiveness of the order
No contract shall be concluded between CSD and the Customer if CSD has reasonable grounds to believe that the Customer does not operate on the basis of an effective and genuine interest in purchasing the ordered products, or exercises the right of withdrawal abusively recognized by the art .12 below. In such cases, the order sent by the Customer must be considered as having no effect. CSD will send to the Customer, via e-mail, a communication stating that the Contract has not been concluded, also taking care of the cancellation of all charges and / or expenses charged to the Customer.
9. Transport and delivery
The Products purchased on the Site will be delivered to the shipping address indicated by the Customer by courier. Deliveries to PO Boxes will not be made.
For each order placed on the Site, CSD issues an invoice (where required and / or requested by the Customer) of the goods shipped, sending it to the holder together with the goods of the order . For the issuance of the invoice, the information provided by the Customer when ordering will be used. No change in the invoice will be possible after the issuance thereof.
Delivery costs are charged to the Customer and are clearly indicated on the Website and in the order form.
All purchases will be delivered by courier from Monday to Friday or in the manner specified in the delivery area indicated by the customer . CSD is not responsible for unpredictable delays.
Upon delivery of the goods by the Courier, the Customer is required to check that the number of packages delivered corresponds to what is indicated in the transport document and that the package is intact or unaltered. Any damage to the package and / or the Products or the mismatch in the number of packages must be immediately disputed through a written control reserve on the Courier's delivery proof. Once the Courier document has been signed, the Customer will not be able to make any objection to the external characteristics of the package delivered.
10. Right of withdrawal
Pursuant to art.64 et seq. of the Consumer Code ( Legislative Decree 205/206), the customer has the right to terminate the purchase contract for any reason, without needing to provide an explanation and without penalty.
To exercise this right, the customer must contact CSD at the email address info@csdfarnese.com within 10 days of receipt indicating his references. CSD will contact the customer by making arrangements for the refund and shipping methods . Shipping costs for returns are to be paid by the buyer. In the event that the customer receives an incorrect or damaged item, we invite the customer to contact us at info@csdfarnese.com within 10 days of receipt indicating his references. We will do our best to send the correct goods after collecting the wrong / damaged one via our courier. The order will be reimbursed in the agreed manner
The right of withdrawal is subject to the following conditions:
1. The right applies to the product purchased in its entirety; it is not possible to withdraw only on part of the product purchased.
2. By law, the shipping costs for returning the goods are charged to the customer.
3. The shipment, until the certificate of receipt in our warehouse is under the full responsibility of the customer.
4. CSD is not responsible in any way for damage or theft / loss of goods returned by uninsured shipments.
11. Defects of conformity
In case of lack of conformity of Products sold by CSD through csdfarnese.com , the Customer must immediately contact the e-mail address info@csdfarnese.com.
The sale of the Products is subject to the legal guarantees provided for in articles 129, 130 and 132 of the Consumer Code. The Customer has the right to restore, without charge, the conformity of the goods by repair or replacement or to an adequate price reduction or termination of the contract. The Customer loses these rights, if he does not report to CSD the lack of conformity within 10 days from the date of receipt of the goods. The direct action to assert the defects not fraudulently concealed by CSD prescribes, in any case, after this deadline
12. Errors
The information relating to the Products provided on the Site is constantly updated. However, the complete absence of errors cannot be guaranteed.
CSD reserves the right to correct errors, inaccuracies or omissions even after an order has been sent and also to change or update information at any time without prior notice.
13. Applicable law and competent court
These General Conditions are governed by Italian law and must be interpreted in compliance with Italian laws.
For disputes arising from the interpretation, validity and / or execution of these General Conditions the mandatory territorial jurisdiction will be that of the judge of the place of the registered office of CSD .
14. Contacts
For more information, please write to the following e-mail address: info@csdfarnese.com or go to the Contact page.